ROBERT WILLIAM ONYANGO

IT Technician/Consultant

Nairobi, KE.

About

Highly committed and results-oriented IT professional with over 6 years of experience in system analysis, network administration, cybersecurity, and hardware/software diagnostics. Eager to leverage a strong academic background and proven technical expertise to excel in a dynamic IT environment, contributing to organizational goals through efficient problem-solving and innovative solutions. Adept at managing complex IT infrastructure, delivering comprehensive technical support, and enhancing cybersecurity postures.

Work

Bumbe Technical Training Institute

|

IT Consultant

Busia, Busia County, Kenya

→

Summary

Led comprehensive IT consultancy services, encompassing software/hardware repair, network administration, and cybersecurity solutions for the institution.

Highlights

Successfully established and managed the IT Consultancy shop, streamlining service delivery and improving operational efficiency for institutional IT needs.

Provided expert IT consultancy for software and hardware repair, reducing system downtime by an estimated 20% and extending equipment lifespan.

Delivered specialized network and cybersecurity consulting services, enhancing system resilience and data protection for over 50 institutional devices.

Travis Agency

|

IT Technician / Infrastructure Specialist

Nairobi, Nairobi County, Kenya

→

Summary

Managed and executed comprehensive IT infrastructure projects, specializing in CCTV installation, network setup, and hardware/software maintenance for diverse clients.

Highlights

Led the end-to-end installation and configuration of advanced CCTV systems, significantly enhancing surveillance capabilities and security for multiple client sites.

Designed and implemented robust computer networking infrastructure, improving connectivity and reliability across various client environments.

Performed critical hardware and software repairs and maintenance, ensuring optimal system performance and minimizing operational disruptions for clients.

Bumbe Technical Training Institute

|

IT Trainer / Software & Hardware Specialist

Busia, Busia County, Kenya

→

Summary

Provided technical training and specialized support in software and hardware, enhancing the IT proficiency of students and staff.

Highlights

Developed and delivered IT training programs, improving technical literacy and practical skills for over 100 students and staff members.

Acted as a primary resource for software and hardware issues, resolving complex technical challenges and optimizing system functionality.

Contributed to curriculum development by advising on current software and hardware trends, ensuring educational relevance and student preparedness.

Funtasia School of Music

|

Computer Lab Technician / Music Teacher

Nairobi, Nairobi County, Kenya

→

Summary

Managed computer lab operations and provided music instruction, supporting both technical and artistic development within the school.

Highlights

Maintained and troubleshot computer lab systems, ensuring 99% uptime for educational activities and student access.

Provided essential technical support to students and faculty, resolving software and hardware issues promptly.

Delivered peripatetic music lessons for trumpet and guitar, fostering musical talent and performance skills in students.

Masinde Muliro University of Science and Technology

|

IT Attachment (Intern)

Kakamega, Kakamega County, Kenya

→

Summary

Gained foundational IT experience through an attachment, focusing on computer maintenance, network management, and technical support.

Highlights

Managed the maintenance and updates of lab computer servers and network systems, ensuring data integrity and optimal performance.

Provided direct help desk technical support to over 200 students and faculty, resolving a wide range of software and hardware issues.

Contributed to the implementation of new computer lab infrastructure and networking solutions, enhancing the university's educational technology resources.

Volunteer

Band Master

|

Salvation Army Church

→

Led and directed the church band, fostering musical talent and contributing to community engagement through performances.

Highlights

Organized and conducted weekly band practices and performances for church services and community outreach events.

Education

JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY (JKUAT)

Nairobi, Nairobi County, Kenya
→
Bachelor Information and Technology Grade:

Certificates

Cybersecurity S+

Computer Pride

Skills

IT Systems

Computer Repair, Hardware Maintenance, Software Diagnostics, IT Consultancy, Systems Analysis, Networking, Troubleshooting, Database Administration, CCTV Installation, Server Management, Network Systems, Data Backup, Infrastructure Management.

Cybersecurity

Cybersecurity, Network Security.

Technical Support

Technical Support, Help Desk, Problem Solving.

Training & Development

IT Training, Curriculum Development.

References

MR. BRIAN MUSUNGU

HOD ENGINEERING BUMBE TECHNICAL TRAINING INSTITUTE, EMAIL: brianmsng@gmail.com, MOBILE: 0726174318

MR. FREDRICK OKUMU

HOD ICT BUMBE TECHNICAL TRAINING INSTITUTE, EMAIL: fredrickokumu5@gmail.com, MOBILE: 0704130590

MR. KEVIN OMIENO

CHAIRMAN COMPUTER SCIENCE MASINDE MULIRO UNIVERSITY OF SCIENCE AND TECHNOLOGY, EMAIL: kelvin.omieno@gmail.com, CONTACT: 0726849197

MR. KEVIN JUMA

DIRECTOR TRAVIS AGENCY, EMAIL: kevinjuma@gmail.com, MOBILE: 0716592164